Terms and Conditions

Company Information

Company Name: [Company Name]

Email: support@cosmetiqbeauty.com

Business Address:
[Address]

DBA:

1. Introduction

Welcome to CosmetiqBeauty ("we", "our", "us"). By accessing this website or placing an order, you acknowledge and agree to be bound by the following Terms & Conditions. We encourage you to review this document carefully prior to completing any purchase.

2. Eligibility

Access to and use of this website is available only to individuals who meet all of the following criteria:

• Must be at least 18 years of age, or acting with the consent of a parent or legal guardian
• Must supply truthful, current, and complete information when completing a purchase
• Must use this website in full compliance with all relevant laws and regulations

3. Products & Services

We provide a curated selection of beauty, skincare, haircare, and wellness products, which may include:

• Gifts & Combos
• Men’s Care Essentials
• Her Wellness Essentials
• Spa Essentials

Please note the following:

• Product imagery, descriptions, and specifications are provided for reference only and minor variations from the actual product may occur
• Individual results from beauty, hair, and skincare products may vary
• Unless expressly stated, our products are not intended to diagnose, treat, cure, or prevent any medical or health condition

4. Orders & Payment

• All orders placed are subject to stock availability and order acceptance
• We reserve the right to decline or cancel any order at our sole discretion
• Prices are displayed in Japanese Yen (¥), United States Dollars ($), and Hong Kong Dollars (HK$), and may be revised without prior notice
• Full payment is required at the time of placing an order, through accepted payment methods
• Charges for products purchased through our website will appear as on your credit card or bank statement

5. Shipping & Delivery

• Free shipping is provided for deliveries to Hong Kong and Japan. For international shipping across the world, please reach out to our Customer Support Team prior to placing an order
• Estimated delivery timelines may vary based on the destination and the courier service used
• We are not responsible for delays attributable to third-party logistics providers
• Customers bear sole responsibility for ensuring that accurate delivery information is provided
• Responsibility for loss or damage to products transfers to the customer upon successful delivery

6. Returns & Refunds

For full details, please refer to our Refund Policy. Key guidelines are outlined below:

• Returns are only accepted for items that are unused, sealed, and returned in their original packaging (unless the item is found to be defective)
• Certain product categories, like personal care items, may be excluded from our return policy
• Refunds are issued following successful inspection and approval of the returned item

7. Product Usage & Safety

• Customers must adhere to all usage guidelines and instructions accompanying the product
• Misuse or improper handling of devices or products may lead to injury or damage
• We shall not be held liable for any adverse reactions, injuries, or damage resulting from improper use or handling
• Individuals with known medical conditions or skin sensitivities are advised to seek guidance from a qualified healthcare professional before use

8. Intellectual Property

All content published on this website, including but not limited to logos, images, product descriptions, written content, and graphic elements, is the exclusive property of CosmetiqBeauty and is safeguarded under applicable intellectual property and copyright legislation.

Reproduction, redistribution, or commercial use of any content without written authorization from us is strictly prohibited.

9. Limitation of Liability

• We shall bear no liability for any indirect, incidental, special, or consequential damages arising from the use of our products or website
• Our aggregate liability shall in no circumstances exceed the total amount paid by the customer for the relevant product

10. Acceptable Use

By using this website, you agree to refrain from:

• Engaging in any activity that is unlawful or prohibited
• Disrupting or interfering with the security or proper functioning of the website
• Submitting inaccurate, false, or deceptive information
• Attempting to gain unauthorized access to any of our systems or databases

11. Privacy

Your use of this website is subject to our Privacy Policy, which sets out how we collect, use, store, and protect your personal information.

12. External Links

This website may include links to third-party websites. We have no control over, and accept no responsibility for:

• Content hosted on external websites
• The privacy or data handling practices of those websites
• Any transactions or engagements between you and those third parties

13. Updates to Terms

We retain the right to amend or revise these Terms & Conditions at any time and without prior notification. Your continued use of this website following any such changes will be deemed as your acceptance of the revised terms.

14. Governing Law

These Terms & Conditions are governed by, and shall be construed in accordance with, the laws of Hong Kong.

15. Contact

For any queries relating to these Terms & Conditions, please reach out to us at: support@cosmetiqbeauty.com.